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Automating Business Process (RPA) with Custom Developed MS Office Add-in

Automating business processes is also called RPA which stands for Robotic process automation. Process automation is key to a successful business to drive profitability, efficiency and quality. In Robotic process automation (RPA) we employ custom computer software modules called ‘robots’ to handle repetitive, rule-based tasks. The robots execute these tasks by interacting with host applications and data sources in an automated fashion the same way as a human worker would do.

Here in this blog, we will cover how Custom Add-ins for Office Applications can be used to automate process and function as robots to Automate your business process. Add-ins fall into the category of attended robots which work hand-in-hand with human workers, making them more efficient. Add-ins can also be integrated with AI (Artificial Intelligence) to make the Add-in more productive. A good use case would be to have the Add-in integrate into OCR, Voice, Cognito or NLP Services to perform AI driven tasks.

You can automate simpler to complex tasks via Custom Add-in. Examples of simpler tasks could be expense approval, time tracking, ticket management, leave approval etc. Such process can be automated by developing simple workflows as custom office add-ins to work inside excel, outlook, word and powerpoint.

Without an Add-in to automate your repetitive work, employees will process all the tasks manually, which is not efficient and error prone, making the human employee itself the bottleneck for scale in your business. Manual work may require both cognitive decisioning and human judgement, and at the same time may also require fast, accurate and volume driven processing of simple and repetitive tasks. All of these daily manual operations being performed in office applications are automated, by developing custom office Add-ins.

Benefits of a Custom Add-in automate your process

The benefits of a Custom Add-in in Office Application to perform RPA are wide-ranging and far-reaching. Custom Add-in would help you achieve significant and measurable improvements in various areas of your business such as customer satisfaction, employee efficiency, decreased cost and higher delivery quality.

By having your custom add-in perform the more structured and repetitive tasks you can use your human capital to do more at the same time. This has also proven to be a more fulfilling and motivating approach for employees.

How can we help ?

We work very closely with our customers to understand the business process and help our customers identify those repetitive tasks which can be automated. As an Office Add-in Development Company, we understand the full capability offered by Microsoft Office Add-in SDK. hence we make the right recommendation on what is the best suited Add-in Development Path for our customers. You can contact us and get a free quote for your next Custom Office Add-in Project.