Software Engineering & Digital Products for Global Enterprises since 2006
CMMi Level 3SOC 2ISO 27001
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AI & Automation · AI Agents

AI agents that automate your business.

As a generative AI development company, MDS has built dozens of production AI agents across industries. Pick one from our library and customise it, or let us build a fresh agent tailored to your workflows — from document processing and recruitment automation to multi-agent orchestrations that run your operations end-to-end.

Custom AI agent development
Agent library customisation & deployment
Multi-Agent System (MAS) development
Business workflow automation
Document processing agents
Human-in-the-loop escalation
Agent monitoring & observability
Voice & conversational agents
50+
AI agents in our library
Pre-built, production-tested agents ready for customisation.
70%
Avg. cost reduction
Customers report 70% lower operational costs after agent deployment.
24/7
Always-on automation
Agents work around the clock — no shifts, no breaks, no downtime.
<4 wk
Time to first agent
From kickoff to production — customised or freshly built.
Trusted by enterprises worldwideCMMi Level 3ISO 27001SOC 220+ Years
Why MetaDesign

50+ agents built. Yours is next.

A library of production-tested agents plus the team to customise or build fresh.

01

Pre-Built Agent Library

Our library of 50+ production-tested AI agents covers workflow automation, recruitment, document processing, customer service, and more — ready to customise and deploy in weeks, not months.

02

Multi-Agent Orchestration

Complex workflows need more than one agent. Our AI agent development services architect systems where specialised agents collaborate — planner, executor, validator — each with defined roles, shared memory, and intelligent fallback strategies.

03

Tool-Use & Real Actions

Our agents don't just generate text. They call APIs, query databases, update CRMs, trigger workflows, process payments, and write files — real autonomous actions, not summaries.

AUTOMATE.
ORCHESTRATE.
SCALE.
OPTIMISE.

Workflow Automation

Our agentic workflow automation handles repetitive business processes end-to-end — from data entry and invoice processing to employee onboarding and compliance checks.

Document Processing

Extract, validate, and route data from invoices, contracts, forms, and emails — eliminating manual data entry and reducing processing errors to near zero.

Recruitment & HR Agents

Agents that screen resumes, rank candidates, schedule interviews, send follow-ups, and manage onboarding workflows — reducing hiring cycles by 60%.

Customer Service Agents

Autonomous AI agents for enterprise support that resolve tickets, answer queries from your knowledge base, escalate complex issues, and take action in your CRM — 24/7, without wait times.

Sales & Lead Agents

Agents that qualify leads, send personalised follow-ups, update your CRM, and book meetings — keeping your pipeline moving even when your sales team is offline.

Voice & Conversational

Voice bots and chatbots are one type of AI agent — we build them for call handling, lead qualification, and support as part of broader automation workflows.

Our approach

Five stages,
paired end-to-end.

Predictable delivery. No black-box sprints.

01

Discover

We audit your workflows to identify the highest-impact automation opportunities — where agents will save the most time, cost, and manual effort.

02

Select or Design

Pick an agent from our pre-built library and customise it, or we design a fresh agent architecture tailored to your specific business rules and integrations.

03

Build & Integrate

We develop the agent with tool-use capabilities — API calls, database access, CRM updates, workflow triggers — and integrate it into your existing systems.

04

Test & Harden

Adversarial testing, edge-case validation, and human-in-the-loop verification. We ensure the agent handles real-world scenarios before it touches production.

05

Deploy & Optimise

Production deployment with monitoring dashboards, cost tracking, and continuous optimisation. We tune performance and expand agent capabilities over time.

Customer value

Why enterprises trust us with their AI.

Real outcomes our clients report within the first engagement cycle.

Operational Efficiency

Agents handle repetitive tasks around the clock — data entry, ticket routing, follow-ups, and scheduling — freeing your team to focus on high-value work.

Reduced Costs

Customers report 50–70% lower operational costs after deploying AI agents. Fewer manual steps, fewer errors, fewer people needed for repetitive work.

Better Customer Experience

AI agents respond instantly — 24/7 support, zero wait times, consistent quality. Whether resolving tickets, processing documents, or routing requests, agents deliver faster outcomes.

End-to-End Automation

Agents don't just answer questions — they take action. They call APIs, update databases, trigger workflows, and close the loop without human intervention.

Scale Without Hiring

Handle 10× the volume without adding headcount. Agents scale elastically — whether you process 100 or 100,000 tasks per day, the system adapts.

Continuous Improvement

Every agent interaction generates data. We use it to refine accuracy, reduce costs, and expand automation coverage — your agents get smarter over time.

Technology

Tools our ai agents
developers ship with.

We use what works. No vendor lock-in.

LangChainLangGraphCrewAIAutoGenSemantic KernelOpenAIClaudeGeminiMistralOllamaPineconeWeaviateChromaDBpgvectorFAISSPythonFastAPIRedisPostgreSQLn8nTwilioDeepgramElevenLabsSlack SDKZapier
By the numbers
400+
Engineers worldwide
200+
Active clients
20yr
Pure-play software
94%
Client retention
Engagement models

Three ways to work
with our AI Agents team.

Scale up, scale down — zero procurement headaches.

Fixed-scope project

Start-to-finish delivery with total cost, timeline, and scope agreed upfront. Best for well-defined builds and launches.

BEST FORNew product launches

Dedicated team

A ring-fenced squad — PM, tech lead, engineers, QA — fully managed by us, embedded in your workflow.

BEST FORLong-running platforms

Staff augmentation

Plug senior engineers into your existing team and tools. You manage priorities, we deliver results.

BEST FORCapacity gaps & sprints
FAQ

Asked first,
every time.

Don't see yours here? Send us the question — a principal engineer will reply within 24 hours.

We have built 50+ production-tested AI agents covering common business workflows — customer service, recruitment screening, document processing, lead qualification, voice support, and more. You pick the agent closest to your need, and we customise it with your data, integrations, and business rules. This cuts development time by 60–70% compared to building from scratch.

Absolutely. Our custom LLM development services cover everything from ground-up agent design to production deployment — tailored to your business rules, systems, and data. Whether it's a multi-agent orchestration, a voice agent, or a niche workflow automation, we build it production-ready.

AI agents automate any structured, repetitive, or knowledge-intensive workflow: document processing, invoice handling, recruitment screening, customer support, lead qualification, compliance checks, data extraction, report generation, and more. Voice bots and chatbots are one type of agent — but agents also work behind the scenes without any user-facing interface, processing data and triggering actions autonomously.

Multi-layered safety: validator agents check every output, confidence thresholds trigger human review, and explicit approval gates protect high-impact actions. Financial transactions and data modifications require human-in-the-loop confirmation. Every action is logged for audit.

Yes. We build integrations so agents can create Jira tickets, update Salesforce records, send Slack notifications, make phone calls via Twilio, process payments, and interact with virtually any system with an API. Agents work within your existing processes, not alongside them.

Library agents customised for your workflow typically cost 60–70% less than building from scratch. Ongoing costs depend on usage volume — we implement token budgets, intelligent model routing, and caching to keep operating costs predictable. Most clients achieve ROI within the first 8 weeks.

Yes. We deploy agent systems using open-source models (Ollama, vLLM, Llama) on your infrastructure — ensuring full data sovereignty with zero data leaving your network. This is common in healthcare, finance, and government deployments.

Library customisation: 2–4 weeks. Custom agent development: 6–10 weeks. Multi-agent orchestrations: 8–12 weeks. We deliver a working proof-of-concept within the first 2 weeks so you can validate the approach before committing to full build.

Multi-agent orchestration is when multiple specialised AI agents collaborate to complete complex tasks — one agent plans, another executes, a third validates. They share memory, pass context, and escalate to humans when needed. Think of it as a digital team where each member has a specific role.

When you hire AI agent developers from MDS, you get the highest ROI in industries with high-volume, repetitive workflows: financial services (claims processing, fraud detection), healthcare (patient triage, appointment scheduling), HR (recruitment, onboarding), customer service (ticket resolution, voice support), and operations (invoice processing, data entry). Any workflow involving classify-extract-route-act patterns is a strong candidate.

Automate your workflows with AI agents — this week.

Tell us about your project. We'll come back with a plan, a timeline, and the right team — no obligations.

Book a Call