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Application Modernization, Cloud and DevOpsTechnology

Round-the-Clock DevOps and Cloud Infrastructure Support for Samsung’s Global Operations

Explore how MetaDesign Solutions delivers round-the-clock DevOps and cloud support to Samsung’s global development teams with AWS, Docker, Kubernetes, and Terraform.

AWS · Terraform · Kubernetes
Client: Samsung
24x7 DevOps & Cloud Support for Samsung

Project Overview

MetaDesign Solutions delivered 24×7 DevOps and cloud support to Samsung’s global development team. A dedicated team of 10 engineers managed Samsung’s tech architecture changes, upgradations, and scaling operations using AWS, Docker, Kubernetes, and Terraform, ensuring maximum efficiency, security, and minimal downtime.

Solution Scope and Services

A dedicated team of 10 engineers provided 24×7 DevOps and cloud support across AWS infrastructure, managing Docker containers, EC2 instances, and Kubernetes clusters with continuous monitoring via CloudWatch and Elastic Load Balancing (ELB).

Automating Infrastructure with Terraform and Ansible

Infrastructure as Code (IaC) using Terraform and Ansible streamlined deployment, configuration, and management, reducing manual errors and accelerating service deployment.

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Scaling with Kubernetes and Docker

Kubernetes and Docker enabled efficient containerization and orchestration, ensuring minimal downtime, easy scaling during traffic surges, and better resource utilization.

Monitoring and Incident Management

AWS CloudWatch and PagerDuty provided continuous monitoring and real-time alerting, ensuring proactive management and immediate support for any incidents.

Key Challenges

01

Challenge 1

Providing 24×7 support to a global development team across different time zones.

02

Challenge 2

Managing complex cloud services and infrastructure at scale while ensuring robust security and uptime.

03

Challenge 3

Implementing scalable architectures to handle surges in demand from Samsung’s global user base.

04

Challenge 4

Ensuring quick response to incidents and technical issues while minimizing downtime.

05

Challenge 5

Coordinating with global teams for seamless tech architecture upgrades and operational changes.

24/7
Round-the-clock support
10
Dedicated DevOps engineers
99.9%
Platform uptime
50%
Faster deployment cycles

Results & Outcomes

MetaDesign Solutions provided end-to-end DevOps and cloud support, driving operational efficiency and service reliability. The 24×7 support allowed Samsung’s global teams to focus on innovation while relying on our team for security, scaling, and continuity in operations, resulting in faster deployment cycles and reduced downtime.

FAQ

Frequently Asked Questions

Common questions about this topic, answered by our engineering team.

24x7 DevOps and cloud support with a dedicated team of 10 engineers managing AWS infrastructure, Kubernetes clusters, and Docker containers.

AWS, Terraform, Kubernetes, Docker, Ansible, CloudWatch, PagerDuty, and Elastic Load Balancing.

Infrastructure as Code (IaC) using Terraform and Ansible automates deployment, configuration, and management.

AWS CloudWatch provides continuous monitoring and PagerDuty enables real-time alerting for proactive incident management.

By transitioning from on-premise infrastructure to managed cloud services, the solution reduces hardware costs, eliminates maintenance overhead, and enables auto-scaling — typically achieving 30-40% reduction in total IT costs.

Discussion

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