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Mobile & Web DevelopmentHealthcare

Empowering Real-Time Care Coordination with Ionic and Microsoft Dynamics CRM

Learn how MetaDesign Solutions developed a robust mobile and backend solution for BluePrintHIT, enhancing care coordination using Ionic Framework and Microsoft Dynamics CRM.

Ionic · Sencha · Microsoft Dynamics CRM
Client: BluePrintHIT (Intraprise Health)
Healthcare App & CRM Integration for BluePrintHIT

Project Overview

MetaDesign Solutions successfully developed a robust mobile and backend solution for BluePrintHIT.com (now Intraprise Health) that revolutionized care coordination within the healthcare industry.

By leveraging the Ionic Framework for cross-platform mobile development and customizing Microsoft Dynamics CRM, we enabled secure, real-time collaboration among care teams. The solution enhanced patient care, improved communication, and provided scalability to accommodate growing patient volumes.

Solution Scope and Services

MetaDesign Solutions undertook the comprehensive development of both backend systems and mobile applications for BluePrintHIT. The project focused on enhancing the Care Navigator™ platform by integrating mobile capabilities and customizing Microsoft Dynamics CRM.

Our services included cross-platform mobile app development using Ionic Framework, CRM customization with new fields, plugins, and workflows, and secure integration with various EHR and EMR systems to support a wide range of healthcare environments.

Mobile Application Development

The mobile application for Care Navigator™ was developed using the Ionic Framework, allowing for a unified codebase across Android, iOS, and Windows platforms. This approach ensured consistency in user experience while reducing development time and costs.

The app enabled healthcare providers to access patient information, care plans, and team communications on the go, enhancing real-time care coordination and patient engagement.

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MS Dynamics CRM Customization

We customized Microsoft Dynamics CRM to support the unique workflows of the Care Navigator™ platform. This involved adding custom fields, building workflows, and developing web APIs to integrate the CRM with the mobile app.

These customizations allowed seamless data synchronization between the mobile application and backend, ensuring care teams had access to up-to-date patient information at all times.

Application Scalability and Data Security

Utilizing Ionic and Microsoft Dynamics CRM provided a scalable solution capable of handling growing patient volumes while ensuring data security and HIPAA compliance. The platform supports both uni-directional and bi-directional integration with major EHR and EMR systems.

Encrypted mobile apps and secure cloud-based infrastructure ensured that patient data remained protected, meeting the stringent security requirements of the healthcare industry.

Key Challenges

01

Unified Codebase

Developing a mobile application functioning seamlessly across iOS, Android, and Windows using the Ionic Framework.

02

HIPAA Compliance

Ensuring patient data security and HIPAA compliance while integrating mobile applications with backend systems.

03

Scalability

Designing a solution that could scale with increasing patient volumes and evolving healthcare system needs.

04

CRM Integration

Achieving seamless integration between the mobile app and Microsoft Dynamics CRM for real-time data access and task management.

05

Custom Workflows

Tailoring Microsoft Dynamics CRM to meet specific healthcare provider business needs while maintaining usability and performance.

3
Platforms supported (iOS, Android, Windows)
40%
Reduction in care coordination time
100%
HIPAA compliance maintained
2x
Faster patient data access

Results & Outcomes

The solution developed by MetaDesign Solutions has had a significant positive impact on BluePrintHIT (Intraprise Health). By successfully integrating mobile technology with Care Navigator™, we empowered care teams to coordinate and communicate more effectively, resulting in improved patient outcomes and reduced operational costs.

The platform's scalability ensures it can grow alongside healthcare providers' needs, while robust security measures protect sensitive patient data. The partnership positioned Intraprise Health as a leader in care coordination technology.

FAQ

Frequently Asked Questions

Common questions about this topic, answered by our engineering team.

Care Navigator™ is a healthcare CRM platform built on Microsoft Dynamics, designed to enhance care coordination, task management, and real-time collaboration among healthcare teams.

The app supports iOS, Android, and Windows devices through a unified codebase built with the Ionic Framework.

Yes, the platform was designed with full HIPAA compliance, including encrypted mobile apps, secure cloud infrastructure, and strict data access controls.

Yes, the platform supports both uni-directional and bi-directional integration with major EHR and EMR systems for flexible deployment.

The platform is designed for healthcare providers, health plans, and private practices seeking to improve care coordination, patient outcomes, and reduce costs.

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