MetaDesign Solutions
MetaDesign SolutionsBuilding a seamless and scalable healthcare ecosystem: empowering real-time care coordination with Ionic and Microsoft Dynamics CRM
Overview
MetaDesign Solutions successfully developed a robust mobile and backend solution for BluePrintHIT.com (now Intraprise Health) that revolutionized care coordination within the healthcare industry. By leveraging the Ionic Framework for cross-platform mobile development and customizing Microsoft Dynamics CRM, we enabled secure, real-time collaboration among care teams. The solution enhanced patient care, improved communication, and provided scalability to accommodate growing patient volumes.
about the client
BluePrintHIT.com, now rebranded as Intraprise Health, is a healthcare technology company focused on improving patient care through innovative software solutions. Their flagship platform, Care Navigator™, is designed to enhance care coordination across diverse teams, including healthcare professionals, patients, and family caregivers. By integrating advanced CRM capabilities, Care Navigator™ facilitates seamless communication, task management, and workflow automation within healthcare organizations.
Care Navigator™ is built on a foundation of Customer Relationship Management (CRM) technology, tailored specifically for the healthcare industry. The platform supports team-based, patient-centric care by enabling real-time collaboration across internal and external care teams. With the addition of mobile capabilities, Care Navigator™ extends its reach beyond traditional healthcare settings, empowering care providers and patients to interact and manage care from anywhere. The platform’s flexibility and scalability make it an ideal solution for healthcare providers, health plans, and private practices seeking to improve care outcomes and reduce costs.
Industry Domain
Allied Healthcare and Medical Devices
Service Category (Service-line)
Mobile App Development / MS Dynamics CRM
Technologies Used
Ionic
Sencha
MSDynamics CRM
Challenges
Unified Codebase: Developing a mobile application that could function seamlessly across multiple platforms (iOS, Android, Windows) using the Ionic Framework.
Data Security: Ensuring patient data security and HIPAA compliance while integrating mobile applications with backend systems.
Scalability: Designing a solution that could scale with the increasing volume of patients and the evolving needs of the healthcare system.
Integration: Achieving seamless integration between the mobile app and Microsoft Dynamics CRM for real-time data access and task management.
Customization: Tailoring Microsoft Dynamics CRM to meet the specific business needs of healthcare providers while maintaining usability and performance.
Solution Scope and Services
MetaDesign Solutions undertook the comprehensive development of both backend systems and mobile applications for BluePrintHIT.com. The project focused on enhancing the Care Navigator™ platform by integrating mobile capabilities and customizing Microsoft Dynamics CRM. The solution aimed to provide care teams with the tools necessary to manage patient care more effectively, ensuring that healthcare professionals could access, update, and share critical information in real-time.
Our services included the development of cross-platform mobile applications using the Ionic Framework, which allowed for a single codebase to support iOS, Android, and Windows devices. We also customized Microsoft Dynamics CRM to create new fields, plugins, and workflows tailored to the specific needs of healthcare providers. The solution was designed to be secure, scalable, and flexible, capable of integrating with various EHR and EMR systems to support a wide range of healthcare environments.
Mobile Application Development
The mobile application for Care Navigator™ was developed using the Ionic Framework, allowing for a unified codebase across Android, iOS, and Windows platforms. This approach ensured consistency in user experience while reducing development time and costs. The app enabled healthcare providers to access patient information, care plans, and team communications on the go, enhancing real-time care coordination and patient engagement.
MS Dynamics CRM Customization
We customized Microsoft Dynamics CRM to support the unique workflows of the Care Navigator™ platform. This involved adding custom fields, building workflows, and developing web APIs to integrate the CRM with the mobile app. These customizations allowed for seamless data synchronization between the mobile application and the backend, ensuring that care teams had access to up-to-date patient information.
Application Scalability and Data Security
Utilizing Ionic and Microsoft Dynamics CRM provided a scalable solution capable of handling growing patient volumes while ensuring data security and HIPAA compliance. The platform’s architecture allowed for both uni-directional and bi-directional integration with major EHR and EMR systems, ensuring flexibility in deployment. The encrypted mobile apps and secure cloud-based infrastructure ensured that patient data remained protected, meeting the stringent security requirements of the healthcare industry.
Results
The solution developed by MetaDesign Solutions has had a significant positive impact on BluePrintHIT.com, now Intraprise Health. By successfully integrating mobile technology with the Care Navigator™ platform, we empowered care teams to coordinate and communicate more effectively, resulting in improved patient outcomes and reduced operational costs. The scalability of the platform ensures that it can grow alongside the needs of healthcare providers, while the robust security measures protect sensitive patient data.
The partnership between MetaDesign Solutions and BluePrintHIT.com exemplifies how innovative technology can transform healthcare delivery. Our comprehensive approach to development—spanning mobile applications, backend integration, and CRM customization—has positioned Intraprise Health as a leader in care coordination technology, capable of meeting the challenges of modern healthcare.