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Digital Product EngineeringProfessional Services

AI-Driven Role-Play Coaching Platform With Real-Time Feedback & Video Analytics

MetaDesign Solutions built an AI-based employee training platform for SharperAx featuring lifelike AI coaching bots, video analytics, and assignment workflows on AWS Cloud.

Node.js · PHP · MySQL
Client: SharperAx
AI-Based Sales Training Platform for SharperAx

Project Overview

MetaDesign Solutions partnered with SharperAx to create a comprehensive AI-Based Employee Training Platform covering all possible training scenarios with lifelike AI coaching bots and video-based assignments.

AI Training Platform

Comprehensive AI-driven sales coaching platform with practice assignments, video analytics, and real-time AI feedback on AWS Cloud.

AI Coaching Bot

MS Cognitive Services power lifelike conversation with situational urgency, enabling realistic role-play training scenarios.

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Video Assignments

Practice and view-type assignments with 100% completion tracking, video recording via WebRTC and WOWZA engine.

AWS Cloud Backend

PHP + MySQL backend with AWS Lambda and Node.js for scheduling, video analytics, and encrypted data storage.

Key Challenges

01

Human-like AI

Ensuring the AI sounded and acted as human-like as possible using pre-recorded answers and custom ML algorithms.

02

Live AI Coaching

Implementing real-time feedback on user calls with best-practice suggestions and corrective feedback.

03

Video Analytics

Processing and analyzing training videos at scale with accurate completion tracking.

04

Platform Security

Encrypting all data using personalized Amazon services for robust security.

AI
Coaching bot
WebRTC
Video recording
AWS
Cloud platform
MS Cognitive
AI services

Results & Outcomes

MetaDesign Solutions delivered a robust and intuitive platform that met all requirements. The platform established SharperAx as a pioneering Sales Coaching Platform with AI-driven training capabilities.

FAQ

Frequently Asked Questions

Common questions about this topic, answered by our engineering team.

It provides AI-driven role-play training for sales teams with lifelike coaching bots and video-based assignments.

MS Cognitive Services power realistic conversations with situational urgency and real-time corrective feedback.

Node.js, PHP, MySQL on AWS Cloud with WOWZA for video streaming and WebRTC for recording.

Yes, managers get real-time dashboards showing completion rates, assessment scores, and coaching feedback across every team and individual seller.

The cloud-based platform is fully responsive and accessible on tablets and smartphones, enabling sellers to practice role-play scenarios from anywhere.

Discussion

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