Enhancing global healthcare education with scalable and user-friendly digital solutions
Overview
MetaDesign Solutions partnered with the World Continuing Education Alliance (WCEA) to strengthen their mission of improving healthcare professionals’ skills worldwide. By providing a dedicated team of developers, we successfully enhanced WCEA’s Learning Management System (LMS), mobile applications, and email automation systems, while also introducing an open-source social media platform for knowledge sharing.
about the client
The World Continuing Education Alliance (WCEA) is a social impact technology organization committed to transforming healthcare education across developing regions like Africa, Asia, and the Middle East. By offering accredited Continuing Professional Development (CPD) courses, webinars, and licensing support, WCEA plays a vital role in enabling healthcare workers to elevate their skills and improve patient outcomes.
At the core of WCEA’s services is a robust Learning Management System (LMS) that caters to the unique needs of healthcare professionals. Accessible on both web and mobile, the LMS ensures seamless course delivery even in areas with limited internet connectivity. WCEA also leverages innovative tools like Mautic to automate email and notification workflows, enhancing user engagement. Expanding its impact, WCEA has introduced an open-source social media platform to foster collaboration and learning within the healthcare community.
Industry Domain
Service Category (Service-line)
LMS / Digital Product Development
Technologies Used
ReactJS
Java
PHP
iOS
Android
Challenges
Scalability of the LMS:
Ensuring the platform could handle a growing global user base with over 650,000 professionals while maintaining performance.
Cross-Platform Mobile Experience:
Building native iOS and Android apps that delivered offline functionality for regions with poor connectivity.
Integration with Automation Tools: Developing a Mautic-based notification system to streamline communication and user engagement.
Open-Source Social Platform: Customizing OSSN to align with WCEA’s goals and ensuring secure collaboration among healthcare professionals
Dedicated Team Support: Providing continuous development and maintenance with a dedicated team that understood WCEA’s mission and technical ecosystem.
Solution Scope and Services
MetaDesign Solutions provided a comprehensive suite of development services to support WCEA’s goals:
- LMS Enhancements and Scalability: Leveraging PHP and Java for backend development, we optimized the LMS for performance and added new functionalities, such as e-portfolios and progress tracking dashboards, enabling professional councils and organizations to manage learning programs efficiently.
- Mobile App Development: Using native SDKs for iOS and Android, we delivered apps with offline capabilities and intuitive user interfaces, making CPD courses accessible anytime, anywhere.
- Email and Notification Automation: Utilizing Mautic, we developed a system for automated emails and alerts, improving engagement and ensuring timely communication about course updates and certification requirements.
- Open-Source Social Media Platform: By implementing OSSN, we created a dedicated space for healthcare professionals to collaborate, share knowledge, and access educational content.
Leveraging React for a Modern Frontend Experience
The use of React for the LMS frontend enabled the development of a highly responsive and user-friendly interface. This choice ensured seamless navigation for healthcare professionals, regardless of their technical proficiency, while providing scalability for future enhancements.
Native Mobile Apps for Offline Accessibility
Developing native mobile apps for iOS and Android allowed healthcare professionals to access CPD courses offline, addressing the challenge of limited internet connectivity in developing regions. This functionality significantly improved course completion rates and user satisfaction.
Automating Engagement with Mautic
The integration of Mautic’s open-source marketing automation platform allowed WCEA to send personalized email notifications, improving user retention and ensuring professionals remained informed about critical updates such as license renewal requirements and course deadlines.
Results
The solutions developed by MetaDesign Solutions significantly enhanced WCEA’s capabilities in delivering quality education to healthcare professionals. The scalable LMS now supports over 650,000 users across 60 countries, facilitating more than 6.5 million courses. Mobile apps ensure accessibility even in remote areas, while the notification system and social platform foster engagement and collaboration.
By providing a dedicated team of expert developers, MetaDesign Solutions has helped WCEA advance its mission of empowering healthcare workers to improve patient care and health outcomes globally.