MetaDesign Solutions
MetaDesign Solutions#Services
Smart solutions for smarter businesses: enterprise application development
In today’s fast moving tech-driven era, every organization needs to find a right balance between ever unfolding new technology and automating its current business processing systems and applications. Customers seek to automate enterprise functions and the processes they follow, choosing the right technology platform and package to house the processes and integrate it in.
Enterprise Software Solution Offerings
A wide range of enterprise software solutions underpin the needs in the market and we focus on the following specific areas that are closer to our capabilities.
Enterprise CRM (Sales/Marketing) Services
With use of the best in class tools and systems such as Hubspot, MS CRM, SFDC, Zendesk and others our solutions help customers with a holistic knowledge of their customer relationships. We empower our customers with adaptable, innovative and user-friendly solutions to maintain customer service relations, sales & marketing communications, business services and partner communication with ease.
What do we Offer?
Extensive CRM applications built on Microsoft and Salesforce represent our primary area of practice. We deliver customer facing application services in micro-verticals across industries, as this is a primary need for every business.
Content based marketing and community building for consumer experiences with a product (D2C) are associated areas of application engineering that surround the legacy CRMs deployed. Community and collaboration applications, e-publishing & content processing tools are a special forte for us.
Our e-Commerce capabilities include project experiences with Shopify, Magenta, Google, Amazon (SP-APIs) amongst others.
New Generation and Custom ERP
Next generation, custom ERP business applications that are built on no-code/low-code tools, SaaS based platforms with custom designed application offerings to support enterprise processes are making inroads into the centralized (or networked) single vendor ERP landscape of instances .that exists in many enterprises, by complementing or augmenting the workflows.
With emerging products such as Zoho, Odoo, NetSuite, Salesforce, MS Dynamics, Freshdesk, Moodle, NocoBase and others being adopted by both mid-market and large enterprises, there is an emerging space that seeks to use such platforms for extended enterprise application in the customer, partners, suppliers, distributor interfaces thereby enabling real-time web based efficient solutions.
SaaS applications have significantly gained acceptance and broad adoption by enterprises thereby necessitating integrations and new workflows, needed to tap into hitherto unknown opportunities.
What do we Offer?
We offer a combination of skills, processes, data modernization (Cloud) and legacy upgradation of your ERP landscape. We help you retire technical debt, reduce costs and improve processes and productivity with newer technologies that combine SaaS and custom solutions built with LCNC. The multitude of functionalities in business operations that we have experience with include, Sales & marketing (CRM), Customer services, Distribution, Purchasing, e-Commerce, Learning, HR and Finance.
Enterprise Content Management & Corporate Services
Corporate functions depend on systems to process content, document archives, contracts and the various internal and external workflows. Secured multi-modal information management services, content creation, document search, KMS and the corporate productivity tools play a role in enhancing efficiency and error-free operations.
What do we Offer?
Solutions for enterprise content management, asset management and service management to their employees (HR, Learning, Accounting – self service portals) built on legacy platforms or new age open source tools is an area where we have helped multiple companies with our solutions and services.
Significant corporate solutions are deployed on Microsoft platforms such as Office365, MS CRM, Azure, Sharepoint, BizTalk-SQL Server and more. These are areas of strong experience and track record with multiple projects delivered to customers for their legal, marketing, employee functions.
Enterprise Project Management & Business Performance Management
All Enterprises are fundamentally driven by a portfolio of projects and programs, including the (people, technology, capital) resources allocated therein. Sound business performance management principles remain a key element of intelligence and decision making by senior management. Tracking project KPI metrics, dashboards for reporting and solutions for project progress analytics are areas of ePMO importance and high relevance.
What do we Offer?
As users of project tools like Azure, MS Project Server, JIRA, Zoho, Freshdesk and others we recognize the importance of this for all enterprise functions. As a leading services provider we help our clients build the right systems, the integrations and establish the associated processes to enable them to manage inhouse and outsourced projects for their own needs.
Business performance (data) management and financial data consolidation (In the ERP GL), as well as applications for data visualization, sharing and integration via the use of tools like Power BI and Google BigQ/Data Studio, form a bulk of the market experience and track record.
Enterprise Business Workflow Automation
A key piece of the modern enterprise is the ability to tap into new workflows on ERP systems or outside them, operating in parallel with them with integrations.
Tools to simplify business processes and structure, optimize workflows and automate tasks have a significant benefit to organizations as they help reduce errors, time spent in forms, in data entry, as well as help in faster time to delivery of services and outputs to consumers.
Workflow automation applies rule-based logic to execute a series of tasks with minimal human intervention. The rules and logic is pre-determined based on scenarios so that automated emails, alert reminders, notifications, schedulers of tasks, triggers for action can be set up and operate — thereby businesses save time, money, and boost productivity.
What do we Offer?
Workflow automation is a key element of many digital products and services, often embedded in apps or web pages with calendars, schedulers, planners, alerts and notifications, events and more. Our capabilities and credentials in this space are wide and deep covering some of the most popular enterprise workflow tools and the most prevalent SaaS based applications deployed for business workflow automation purposes. These include Apache Airflow, Nextflow, Pegasystems, Camunda, Moodle and Rise.
We also have extensive experience in integrating third party ready to use components and services for workflows and systems, thereby accelerating their development and deployment. These include messaging and communication via cloud network API services.
Electronic Document Interchange (EDI) and Robotic Process Automation (RPA)
Robotic process automation (RPA) software to build/customize/use, deploy and manage bots that do roles based tasks/activities interacting with other digital systems and software enables faster business activities by executing repetitive functions and high volume actions.
Tap into a set of related data and applications, incorporate API reusability and automate standards based information management for business document data transfer with use of electronic data interchange (EDI) for B2B integration to external entities.
What do we Offer?
Automate business processes through intelligent process orchestration for your intelligent automation journey with our robotic process automation (RPA) services. Software agents deployment and tweaking as well as setting up such systems and managing their infrastructure, databases, integrations and operations is a specialized service provided to our enterprise customers and of significant value to their business operations.
We configure scripts/bots in these productivity tools, check for accuracy, and improvements as well as build surround applications to support intelligent automation and services.
Some of the tools in which we have capability include, but are not limited to, Microsoft-Automate, Mulesoft, Blue Prism, UIpath and ServiceNow. Common RPA use cases implemented are in the financial services, healthcare, retail-commerce and technology services industries.
CONTACT US
We would love to hear from you and please get in touch. We welcome your queries, questions or general feedback.
- hr@metadesignsolutions.com
- sales@metadesignsolutions.com
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Plot 28, 29, Electronic City, Phase IV,
Udyog Vihar, Sector 18, Gurugram,
Haryana 122001
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