MetaDesign Solutions
MetaDesign SolutionsBanking, Financial Services and Insurance
We make financial firms more competitive by combining Cloud, Digital and Legacy systems into a seamless solution across financial market entities, regulators and consumers
Financial services firms seek to build stable, scalable and secure systems to fulfil their needs. Digital business led models with better customer experience offerings are sought by firms to stay ahead of the competition.
To build open, API integrated and secure systems to manage banking and financial services (digital) strategies in the cloud and adopt agile financial systems remains the direction set by many firms. Beyond the traditional areas such as customer services bots, GenAI is now impacting Portfolios, GRC document processes, Front-office services, Investor relations and Research applications by heralding a promise of better productivity and enhanced services.
We work in the areas more closely associated with the front and middle offices of BFSI firms. These functions continue to see significant adoption of digital tools and platforms in their operations as they digitize business operations, service digital consumers, modernize applications and include AI into their offerings and services.
Challenges and Opportunities In the Banking And Financial Services Industry
Competitive, volatile economic environment and consolidation
Financial services firms are in a competitive market and must differentiate their offerings and sharpen value propositions to remain attractive to investors. M&As and consolidations thereof are important drivers of growth. They hence need to build the integrations in their technology, aligned to their business strategies and operations.
Building improved, convenient customer experiences
The industry seeks many differentiating factors over traditional banking, one of them being in the way it can interact with customers. Fintech’s can personalize and reach a far greater target audience than with traditional banking. It is far easier to pass on the benefits onto the customer and therefore provides more effective customer service as well.
Regulatory compliance, risk and reporting
Whether it be traditional banking or the Fintech firms it can be quite a task managing risk and complying with the right regulations. However, with the right solution and services partner regulations can be verified thoroughly, reported to the concerned authority and new ones planned for well in advance.
Financial data management and analytics
The future of the industry lies in the effective use of financial data and real-time information processing to provide useful value. A concise visual representation of data makes it easier for most customers, service agents and managers to get the information they require with ease. Data captured regularly can also be used to provide insights.
In Focus Sectors
Designing and developing digital presence, service apps and automation for the leading banking organizations in the emerging markets
Banking Services
From gradual change to complete transformation of existing operations and Infrastructure, banks are showing the appetite to experiment, re-engineer and modernize their applications with Cloud, web and mobile adoption, thereby constantly keeping ahead of market trends.
Be it retail or corporate banking, digital mortgages and lending, or be it in the investment advisory and savings deposit side, banks are building out digital offerings and automating services like never before.
Our expertise and experiences in providing solutions for the vast industry include porting or platformization of digital products, building mobile applications, web portals, localizations of existing products for Asia and more, leveraging our capabilities in Enterprise Application Development, Enterprise Application Integration, Application Maintenance and Application Modernization.
Services and innovative solutions backed by digital expertise to enable accelerating business growth of insurance firms in a profitable manner
Insurance
The Insurance industry has been a major part of the global economy and although vast and profitable faces quite a few challenges, including an imminent need to modernize combined with requirement for insurers to innovate with new products in these competitive volatile times. We assist Insurers in leveraging technology in developing automated business operations that are compliant with all required regulations as well offer new services.
Our expertise in the Insurance Industry is reflected in the work we have done for clients, such as in the development of workflow solutions, web applications and in claims management portals, CRM systems and legacy applications modernizations.
Innovation and Application modernization are the need of the hour and partnering with Metadesign can help achieve both. MDS has vast experience in crafting custom solutions for customers in the insurance industry. Our architects will thoroughly go through your project requirements to ensure that the application engineered achieves target goals. We endeavour to deliver innovative and secure application design, development and deployment that will increase your profitability and enhance your business growth.
Assisting FinTechs and FS startup organizations in creating innovative and robust solutions allows them to constantly lead market trends
Financial Services Startups and FinTechs
Fintechs have seen huge growth all over the world, especially in South and South East Asia. The widespread rise of connectivity options has only enhanced the prospects and widened user base. Further, a wide range of financial services startup firms and new apps led services (ex. payments) are able to fill gaps that bigger firms cannot address.
Since there is significant potential to create new business offerings to consumers and small businesses building forward on the India stack (a set of open APIs and digital services) to widely reuse secure and proven KYC and payments offerings, many new products have emerged in the online payments, e-commerce and associated banking services spaces.
MetaDesign Solutions is the ideal partner to help Fintech startups build their IT and digital solutions and move forward into the brave new world of financial services.
How can Metadesign help your business?
Over the years we have collaborated with many firms in the BFSI sectors to design and develop digital products and services which are robust, scalable and efficient solutions in meeting business needs.
Metadesign services and solutions offerings for financial services organizations improve their commercial operations by deployment of digital tools for streamlined processes, automated customer services and quality marketing campaigns with modern CRM platforms and tools.
From omni-channel marketing of financial products, to content management solutions, to the building of services platforms, to developing analytics solutions and the custom solution development of secure applications for their customers to use, financial enterprises trust us to build the right digital products for them. In the mainstream IT applications areas we have assisted in migrations to the Cloud, in custom development of older legacy systems and in the maintenance of web applications and portals.
Our Industry Projects
All our solutions are built collaborating closely with the financials industry. We aim to strictly comply with existing regulations and processes. We endeavour to deliver the ideal solution for banking and financial services market needs by drawing upon our vast experience and expertise. We develop applications that can ensure seamless digital operations and strong business benefits without compromising on security, usability and performance.
Know more about some of our work and projects in this sector.
Online web based customer services and web presence for a leading Retail Bank
This leading Indian bank offers retail, personal banking, NRI banking, business banking, wholesale and commercial banking with a very competitive online and digital offering to support and service its financial customers. We built their web based services offerings and internet banking.
The digital offering available both on the web browser and mobile app delivers real-time data services, transaction tracking, personalized WA banking, and overall a superior banking experience.
Digital product engineering for a financial/ business services firm
A consumer-directed business services provider serving F500 enterprises and with a national reach across all 50 states of the US sought our services for Digital product development of their service portals for customers, employees and third parties.
A couple of projects include, for example, integrating 3rd party system Consolidated Omnibus Budget Reconciliation Act (COBRA) into the Benefits Ecosystem utilizing “Microservices” Architecture; developing an online Participant portal for enrollments and retirement, wealth solutions.
Cutting-edge Fintech web platform engineering
Rich front-end experience for the Edelweiss eSOP and Trading website featuring extensive options to invest and to manage existing portfolios as well as a litany of graphical data to represent market trends.
Our Client required a platform which could seamlessly transition from desktop to mobile versions of the website. To achieve this directive, unique HTML5, Angular and SCSS code was created from scratch and we completed bespoke HTML code to get interactive graphical elements and achieved the goal of displaying the data in real-time.
Comprehensive mobile app for insurance policy administration
A mobile app that acts as a one-stop shop for Insurance policy requirements. The app enables its users to access policy details, pay premiums, locate nearby branches and find products from a comprehensive suite.
Due to the confidential nature of insurance products, the client required a secure app that was also robust and feature-packed. The native Android and iOS development teams at MDS developed the app with these directives in mind.
Innovative insurance claims management application
A leading comparison portal for insurance products. The client required an inbuilt Chatbot assistant, which can assist the user in registering their device or even raise a claim for a stolen or damaged device.
With our team of expert Angular & Ionic application developers, we developed a hybrid application as per the client’s requirement of an app which both register products and manage existing claims.
Looking to build a digital CRM solution for your financial services firm?
Let us know, We shall get back to you shortly to schedule a meeting with you.